WordPress Customer Support Engineer
Meks is a team of experienced professionals creating premium quality WordPress themes and plugins (visit our website http://mekshq.com for more details).
Our business is growing and we need your help with our customer support. We are looking for an experienced customer support engineer with strong WordPress knowledge.
Job Details
• You will be in charge of providing customer support on a daily basis, answering questions about themes setup and WordPress in general, as well as detect and resolve possible bugs that may appear on our customer’s websites
• Your typical workday will start anytime you like with a cup of hot coffee or tea (or a cold beer), you will be answering emails, gathering customer feedback, generally speaking - make our customers happy
• We listen to our employees’ opinions so you will be actively involved in improving our products, workflow and business
You are
• Great with written English
• Experienced with WordPress, setting up themes and plugins, and providing custom solutions
• Comfortable with HTML/CSS and have a basic jQuery knowledge
• Familiar with PHP and WordPress coding in general
• Not afraid to learn and grow through everyday challenges
We offer
• Flexible work time - we avoid the “9-5” system so pick the time that suits you best, just get the work done with good quality
• Work from home, our headquarters or wherever you are at the moment. We do have meetings with the entire team a couple of times a month.
• Healthy work-life balance - burnouts are not cool, so days off and holidays are mandatory
• Highly competitive salary
How to apply
If you feel that you fit the profile please provide details of your experience with WordPress and links to your website, blog, portfolio, Twitter, LinkedIn profiles, etc. (whatever you have is good - we want to get to know you).
We would also like to hear about your previous jobs as well as why you believe that you are the right person for us.
Send your application to [email protected] with the subject “I am the next Meks hero!” :)
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