[es] - Freelance Tutorial

reiser

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^{06.02.2013. u 01:38 - pre 136 meseci}

Pazite se kada radite preko Elance, OBAVEZNO koristite onaj njihov WorkView, ili vam niko ne garantuje za novac. Evo sta se meni desilo, novembra prosle godine sam ugovorio projekat za 1150$, milestoni su podeljeni u 500$/500$/150$. Posle par dana zavrsim projekat, posaljem employeru, sve super, uplati on 500$ i 150$ i onda sam se natezao sa njim za zadnjih 500$ jos narednih 3 meseca, iliti do sada. Sada ce neko reci da je moja greska bila ta sto nisam unapred trazio 100% milestone jer employer nije imao reviews. Jeste, ali mimo toga, desava se jedna interesantna stvar, a to je da mi prvo stize mail sledece sadrzine:

Code:
Katie, Jan 15 01:18 pm (PST):

Dear paunovic,

We have been notified that a payment made to you or funded into escrow for a job awarded to you was reversed by the employer's bank.

As a result, we have reversed the following transaction:

Transaction date: 21 DEC 2012
Transaction amount: $150
Employer's name: amgpower
Job Name: Clean, Minimal & Pro looking stable software!

Please contact your employer directly to discuss this matter further.

For full details on our Terms of Service, including Elance's chargeback policies, please visit:
http://www.elance.com/p/legal.html

If you have any further questions regarding our policies, please let us know.

Regards,
Elance Billing and Payments
*************************

Januara 15.og mi povlace 150$ sa accounta jer je ponistio transakciju u banci. Kontaktiram ga, kaze da je do toga sto je ugasio PayPal account i otvorio novi i da ce da uplati ostatak uskoro. Posle toga prodje jos par nedelja, on dobije ban na sajtu, kontaktiram podrsku i evo sta mi odgovaraju:

Code:

Hello Paunovic,

We're sorry to hear about your unfortunate experience.

The client you reference (AMGPower) is no longer active on Elance. The account was removed due to suspicious activities.

At this point, we would urge you to have no further contact with this individual.

Best regards,
Elance Performance

Tada shvatam da nema nista od ostatka novca, nista, chekiram projekat kao kompletiran, pomirim se sa time da sam dobio 500$/1150$. I danas, posle skoro 3 meseca od uplate mi stize sledeci mail:

Code:
Katie, Feb 05 10:07 am (PST):

Dear paunovic,

We’ve been contacted by your client’s issuing bank stating its account holder has logged a dispute and filed a chargeback against a payment made to your account.

Chargeback Details

Client name:amgpower

Transaction date: 19 DEC 2012
Transaction amount: $499.99
Employer's name: amgpower
Job Name: Clean, Minimal & Pro looking stable software!

Unfortunately, this job does not meet the requirements for the Elance Work Guarantee. Therefore, Elance is seeking reimbursement of the chargeback amount from your account for this job. As a reminder for the future, Elance covers you up to $2500 for Escrow jobs and up to 50 Work View hours for hourly jobs when work is delivered in accordance with the Elance Work Guarantee.

What Happens Next?

Elance will dispute the claim on your behalf. The client’s credit card issuing bank will decide whether to reverse the chargeback or deny the rebuttal. If the chargeback is reversed in your favor, Elance will return any recovered funds back to your Elance Account.

If you have additional information that is relevant for the issuing bank to review, have further evidence that the work was delivered as promised, or that the client has submitted the refund request in bad faith, please send this information to us so that we may include it in the case. We will then dispute the charge on your behalf by forwarding the information to the client’s credit card issuing bank.

Please provide your supporting documentation within 2 business days.

For more information on the Elance Work Guarantee, please see the links below:

http://help.elance.com/entries...e-elance-hourly-work-guarantee
http://help.elance.com/entries...nce-fixed-price-work-guarantee

Regards,
Elance Billing and Payments

Opet povlaci prvu uplatu od 500$ preko banke. U mailu stoji da mogu da ih kontaktiram i prilozim dokaze koji idu u moju korist, tj da sam zavrsio projekat i da on povlaci novac u pokusaju prevare, sto i radim. Nakon moje obimne poruke, dobijam genericki odgovor:

Code:
Dear Marko,

Thank you for your email.

Unfortunately, this job does not meet the requirements for the Elance Work Guarantee. Therefore, Elance has reversed the chargeback amount from your account for this job. As a reminder for the future, Elance covers you up to $2500 for Escrow jobs and up to 50 Work View hours for hourly jobs when work is delivered in accordance with the Elance Work Guarantee.

For more information on the Elance Work Guarantee, please see the links below:

http://help.elance.com/entries...e-elance-hourly-work-guarantee
http://help.elance.com/entries...nce-fixed-price-work-guarantee

Regards,
Elance Billing and Payments

Tu popizdim i pitam ih sta to tacno znaci, i jos jednom ponovim da imam sve dokaze i source uploadovan na sajtu. Dobijam ovaj odgovor pre 2 minuta:

Code:
Dear paunovic,

Thank you for your reply.

Elance will file a rebuttal on your behalf. Keep in mind that it is the bank, not Elance, who will review the chargeback case and determine if the chargeback stands or is reversed. If the chargeback is reversed in your favor, then any funds deducted from your account will be reinstated.

The bank has 45 days to review the case and determine the outcome. We will notify you in the event the chargebacks are reversed.

Warm Regards,
Elance Billing and Payments
************************

Sve u svemu, pazite se skrivenih fora, jer ja za ovo nisam znao, da neko moze da povuce vec uplaceni novac sa mog racuna.

_{[Ovu poruku je menjao reiser dana 06.02.2013. u 02:54 GMT+1]}

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Re: Freelance Tutorial

^{06.02.2013. u 09:12 - pre 136 meseci}

Citat:

reiser:Sve u svemu, pazite se skrivenih fora, jer ja za ovo nisam znao, da neko moze da povuce vec uplaceni novac sa mog racuna.

Može jedino banka klijenta koji je novac i uplatio (uz validan argument), što je ona u tvom slučaju i uradila. Procedura je duga i zahteva podnošenje dokaza sa njegove strane, zbog kojih bi transakcija trebalo da se poništi. Ja sam recimo pre par dana podneo zahtev svojoj banci da mi ponište transakciju od 90 i koji dolar, jer Kinez od koga sam nešto naručivao uporno tvrdi da je pošiljka stigla u moje ruke, iako niti jeste, niti podaci koje tracking broj pokazuje potvrđuju njegovu tvrdnju (sa carine mi javili da je paket stigao prazan, te da su ga po automatizmu vratili pošiljaocu)... Uglavnom, u banci mi rekoše da procedura poništenja transakcije može trajati i do 2 meseca.

Bilo bi super kada i znao koja je banka u pitanju, pa da kontaktiraš direktno njih, to bi ubrzalo stvar.

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