hostmonster - nevidljivi server

Pozdrav ljudi, nadam se da ce neko moci da mi pomogne.
Imam hosting nalog kod Oriona, i 2 domena vezana uz isti, www.getsolutions.rs i www.sm-network.com
Malo su mi dojadili s sporim konektovanjem na mysql, pa sam zakupio paket na sajtu hostmonster.
Uspresno sam prebacio domain-e na nove nameservere (jedan kao default, drugi kao addon), i pri pingovanju domain-a, pinguje se ka novom serveru. (mada se ping uvek vraca kao 100% loss, tehicka podrska HM mi je rekla da blokiraju ping nekako)
E sad, problem je sto ja nikako ne mogu da se kontektujem na server... ni preko browsera kad kucam adrese, ili IP/~moj nalog, svejedno, ili FTP, ili mail...
Browser pokazuje

The connection has timed out

The server at www.getsolutions.rs is taking too long to respond.

A FTP, mail jednostavno zabodu.
Ali nije tako kod svih. Drugar preko SBBa vidi normalno, drugar preko Ikoma vidi normalno, drugar iz Amerike vidi normalno...
Ja sam preko Beotela, Beotel tehnicka podrska nije mogla da pristupi sajtu, ljudi kojima je Orion ISP ne mogu da vide sajt(ove), tehnicka podrska Oriona ne moze da vidi sajtove...

P.S.
I ljudi preko Telekom ADSLa ne mogu da vide sajt(ove), a recimo ja mogu preko Telenor GPRSa
Tehnicka podrska HostMonstera ne moze da mi pomogne jer oni sve vide ok. Tehnicka podrska Beotel ADSLa me je uputila na svoju web hosting podrsku (kazu da su oni strucniji za to pitanje), mada web hosting podrska jos ne odgovara na mail...

Ima li neko neki savet?

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

ali sad sam proverio, lepo vidim sve sajtove prijatelja koji isto ima nalog na hostmonsteru, samo su ti sajtovi na drugom shared serveru (sa drugim IP)...

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

A evo i trace-a...

Tracing route to getsolutions.rs [74.220.207.174]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 192.168.1.1
2 7 ms 7 ms 6 ms 195.252.96.220
3 7 ms 7 ms 6 ms 194.106.168.235
4 15 ms 9 ms 9 ms 79.101.105.101
5 7 ms 7 ms 6 ms 212.200.6.238
6 28 ms 20 ms 21 ms xe-3-0-0.vie20.ip4.tinet.net [77.67.95.93]
7 122 ms 121 ms 123 ms xe-4-2-0.nyc30.ip4.tinet.net [89.149.187.234]
8 122 ms 124 ms 124 ms ace-data-centers-gw.ip4.tinet.net [173.241.129.4
2]
9 182 ms 180 ms 184 ms tg1-1.ar02.prov.acedc.net [199.58.196.41]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

Pola Srbije vidi www.sm-network.com i www.getsolutions.rs, pola Srbije ne vidi. U cemu je problem???

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

Odgovor Beotela:

Postovani Milos Stamatovic,

Rutiranje od beotela do 74.220.207.174 radi. Izgleda da tamo na tom serveru
imaju neke filtere za beotel ip adrese ili tako nesto. Pristup sa beotel ip
adresa na 74.220.207.174, tcp port 80 ne radi, dok pristup na 74.220.207.17,
tcp port 80 radi (oba ip-ja su na hostmonsteru), sto znaci da na vasoj ip
adresi 74.220.207.174 postoje neki filteri za beotel ip adrese.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

Zanimljivo. Baš za Beotel. Ma koincidencija da nije.. ?

Jesi li im odgovorio na email?

Potpis

about:networking

Ma svejedno ko je, ne vide ni sa Oriona ni sa Telekoma... ili bar moji prijatelji kojima su ISP Orion i Telekom ne vide sajtove.
Odgovoricu im cim dobijem odgovor od tehnicke podrske HM-a...

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

Prvo mi je jedan zaposleni u tehničkoj podršci rekao da ne blokiraju moj IP., a potom sam imao još jednu prepisku s njima.
Evo moje prepiske s hosting kompanijom:

Chat Content:
ChrisN: [3:53:52 PM] Welcome to our real-time support chat. I may be on multiple chats. Please be patient. How can I help you today?
Milos Stamatovi..: [3:54:33 PM] Chris, I was in chat window with Sean, but i accidentally closed window
[3:54:52 PM] is there an option to tranfer reconect me with him?
[3:55:07 PM] he was checking something and I was waiting to him to get back
ChrisN: [3:56:25 PM] So looks like he said that we aren't blocking your IP and the traceroute should be good.
Milos Stamatovi..: [3:56:48 PM] yes, but he said he will investigate this issue
[3:57:04 PM] it seems that my isp can connect to one of your servers
[3:57:18 PM] and cannot to server where getsolutions.rs is
[3:57:34 PM] both with tcp ports 80
ChrisN: [4:00:39 PM] Are you able to access this IP address?
[4:00:39 PM] 74.220.207.174
Milos Stamatovi..: [4:01:21 PM] no
[4:02:49 PM] but i can access this one
[4:02:54 PM] http://74.220.215.77/
[4:03:01 PM] also your shared server
ChrisN: [4:03:34 PM] How long have you had this issue?
Milos Stamatovi..: [4:04:04 PM] since I created account with your company, yesterday
[4:05:58 PM] the only way I can access my server is through my mobile GPRS
ChrisN: [4:08:28 PM] Yeah sorry right now it appears it is just a routing issue from your end to ours, Unfortunately I cannot change that routing path, only the ISP can do that, Did they say they were able to get to that IP or website from their end?
Milos Stamatovi..: [4:09:30 PM] rougly translated: routing from Beotel ISP to 74.220.207.174 works
[4:10:00 PM] it seems that that server has some filters for Beotel ISP IP address
[4:10:30 PM] Access from Beotel ISP to 74.220.207.174 TCP port 80 does not work
[4:11:03 PM] but Access from Beotel ISP to 74.220.207.17 TCP port 80 works (both of them on Hostmonster)
[4:11:26 PM] so that it has to be that 74.220.207.174 has filters of some kind
[4:11:45 PM] that's what they said
Milos Stamatovi..: [4:15:27 PM] do you have solution to this problem?
ChrisN: [4:16:19 PM] NO sorry if the ISP is not able to resolve it.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

I za sve ovo vreme, ja, koristeci GPRS telefona mogu da vidim sajt i da pristupim mailovima.
Ali na moje iznenadjenje, ako iskljucim GPRS, a ukljucim wireless konekciju (koja isto ide preko mog kucnog rutera, odnosno preko Beotela), ja mogu da pristupim sajtu, ALI NE I MAIL SERVERU. Any ideas?

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

daj DNS-u malo fore... ume ponekad da potraje... ako nesto znaci, sa Verata se oba sajta otvaraju bez problema...

Sto se tice jedan deo Srbije vidi drugi ne , verovatno da jedan deo Srbije jos uvek gleda na stari ip ? Vise drzi vodu da DNS nije propagirao. Po defaultu cpanel serveri imaju preveliki cache expire period koji ce ovako nesto da prouzrokuje.

Ip adresa koju si naveo nije dostupna, da li je icmp echo blokiran ili ne www server se ne vrti na ovom ip-u

Ipak.. da dodam ovaj ip radi iz nemacke moze da se otvori njihova default stranica.

Potpis

http://www.adiswitch.com/
---------------------------------------
Na društvenim mrežama.
http://www.facebook.com/adiswitchdoo
https://twitter.com/#!/adiswitch
---------------------------------------

Ne, stari IP jos uvek na sebi ima iste fajlove, trebalo bi da vide sve isto, a i proslo je skoro 48 sati od menjanja nameservera.
Ne znam sta im je blokirano, ne razumem se previse u to, zato i trazim pomoc oko toga sta bi sve moglo da bude blokirano.
Znam samo da HostMonster blokira pingove nekako, i na ovom serveru koji ne mogu da vidim, i na drugim shared serverima koje mogu da vidim (recimo jedan prijatelj ima sajtove na http://74.220.215.77/ , isto njihov server i tome mogu da pristupim).

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

A posebno mi nije jasno kako preko android telefona koji koristi wireless kucnog rutera, znaci istu vezu kao moj kompjuter, vidim sajt, ali ne mogu da pristupim mail serveru.
Sa kompjutera ne mogu ni jedno ni drugo.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

A inace iz inostranstva i sa SBBa, Ikoma se bez problema otvaraju www.sm-network.com i www.getsolutions.rs, koji su na tom serveru.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

Nemam ideju sta moze da ti bude problem.

Looking glass radi bgp/trace bez problema

Router: Belgrade Orion_Edge2
Command: traceroute 74.220.207.174


Tracing the route to host174.hostmonster.com (74.220.207.174)

1 herkul-atlas-peering.sezampro.rs (178.253.193.5) 0 msec 20 msec 4 msec
2 SEZAMPRO-bcn.telekom.yu (195.178.34.5) [AS 8400] 0 msec 0 msec 0 msec
3 212.200.6.238 [AS 8400] 0 msec 4 msec 0 msec
4 xe-3-0-0.vie20.ip4.tinet.net (77.67.95.93) [AS 3257] 12 msec 12 msec 16 msec
5 xe-9-1-0.nyc30.ip4.tinet.net (213.200.81.126) [AS 3257] 112 msec
xe-4-2-0.nyc30.ip4.tinet.net (89.149.187.234) [AS 3257] 112 msec
xe-9-1-0.nyc30.ip4.tinet.net (213.200.81.126) [AS 3257] 116 msec
6 ace-data-centers-gw.ip4.tinet.net (173.241.129.42) [AS 3257] 112 msec 112 msec 128 msec
7 tg1-1.ar02.prov.acedc.net (199.58.196.41) [AS 11798] 172 msec 172 msec 168 msec
8 port99.ar02.prov.bluehost.com (199.58.199.118) [AS 11798] 172 msec 244 msec 208 msec
9 host174.hostmonster.com (74.220.207.174) [AS 46606] 212 msec 212 msec 220 msec


BGP routing table entry for 74.220.192.0/19, version 136547254
Paths: (7 available, best #2, table default)
Advertised to update-groups:
2749 2887 2888 2890 2928
3356 3257 11798 46606
212.162.28.21 from 212.162.28.21 (4.69.178.96)
Origin IGP, metric 0, localpref 60, valid, external
Community: 9125:30
8400 3257 11798 46606, (received & used)
178.253.193.5 from 178.253.193.5 (178.253.193.1)
Origin IGP, metric 0, localpref 100, valid, internal, best
Community: 9125:30
8400 3257 11798 46606
92.42.255.178 from 92.42.255.178 (178.253.193.1)
Origin IGP, metric 0, localpref 90, valid, internal
Community: 9125:30
8400 3257 11798 46606, (received-only)
92.42.255.178 from 92.42.255.178 (178.253.193.1)
Origin IGP, metric 0, localpref 100, valid, internal
Community: 9125:30
5483 3356 3257 11798 46606
145.236.224.176 from 145.236.224.176 (145.236.225.165)
Origin IGP, localpref 100, valid, external
Community: 9125:30
8400 3257 11798 46606
79.101.97.17 from 79.101.97.17 (212.200.6.61)
Origin IGP, localpref 90, valid, external
Community: 9125:30
8400 3257 11798 46606, (received-only)
79.101.97.17 from 79.101.97.17 (212.200.6.61)
Origin IGP, localpref 100, valid, external

Ruta imas koliko hoces do njih.

Potpis

http://www.adiswitch.com/
---------------------------------------
Na društvenim mrežama.
http://www.facebook.com/adiswitchdoo
https://twitter.com/#!/adiswitch
---------------------------------------

Nije u DNS-u problem.
http://74.220.207.174:80 sa Telenora radi, dok sa Telekoma ne radi.

E sad je pitanje ko ovde blokira komunikaciju, dal je hostmonster firewall, ili neki zez u rutiranju.

Kako bi moglo da se objasni to sto svog telefona, preko svog wireless rutera koji je povezan na Beotel vidim sajt, ali ne mogu da pristupim mail serveru, a sa kompjutera ne mogu da pristupim ni jednom ni drugom?

Ovo pocinje opasno da me nervira, trazicu im promenu servera ili money back, pa sta bude.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

1. Moguce da tvoj telefon koristi neki proxy (Opera-Mini npr?)
2. Nisi na racunaru uradio flushdns?

Da, moguce je da telefon koristi proxy preko Opere mini...
Uradio sam flush DNS. Cak sam pokusao da kucam Google DNS umesto da budu automatski.

Potpis

http://www.popustomanija.rs
http://www.getsolutions.rs

Neće ni preko Telekom ADSL.
Nije do DNS, dobro ga je resolvirao.
Tracert zapne, probao sam iz Windowsa, mož biti da je na sledećem hopu ICMP blokiran pa zato nema dalje ...