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Dear user,

As you may know already Epassporte shuts down Visa Electron card for all users.
If you use your Epassporte to withdrawn money you will have problems until case is resolved.
We will continue sending payments to your epassporte account but if you want you can change your payment info (to paypal or webmoney) or leave it empty (this way money just will be collected in your hotfile account until you enter new payment info).

For more information about Visa/Epassporte issue please read the message in your Epassporte account.

Regards,
Hotfile Corp

ePassporte: Visa Situation Should be Resolved Next Week
The issue is with Visa and not with its bank, says ePassporte
By Tom Hymes
Sep 3rd, 2010 02:26 PM

SANTA MONICA, Calif.—In response to a call from AVN seeking further clarification on the sudden suspension by Visa of the ability by ePassport’s West Indies-based bank—St. Kitts-Nevis-Anguilla National Bank Ltd.—to process Visa transactions, ePassporte’s business account manager called to comment on the situation.

“The problem,” he said, “is not our bank. Our bank is perfectly fine. Everybody’s money is safe. The issue is literally with Visa. Visa functionality is the only thing that’s down, which means eCards and vCards. We are working to resolve the issue and we will have a resolution by next week, but at this point in time we don’t have any more information and we will contact everyone as soon as we do have any update at all.”

When asked about the increasing concern among some ePassporte clients that their money might remain inaccessible for some time to come, leading them to seek alternative means of delivery, he said, “I think the most important thing right now is for people to be patient until we have a solution. I wouldn’t move any [funds] at this point, because by the time you would receive a wire we’ll either have Visa functionality back up or we will have found another solution.

“The problem,” he added, “is that yesterday we were given about an hour’s notice of the situation, so there really wasn’t enough time for us to prepare any sort of documented statements other than the message that came from our CEO and owner, Christopher Mallick.

“There’s nothing to worry about," he stressed. "It’s an issue with Visa, not with our bank. All of our functions outside of Visa are working perfectly. If people’s funds are in their wallets, they can feel free to contact customer service and do a wire disbursement, but if they can wait, that would be my recommendation. I wouldn’t make any hasty decisions. But we’re not going anywhere; there’s nothing wrong with the business. This was an unforeseen issue, and we’re not exactly sure where it came from on Visa’s side.”

Before hanging up, he once again expressed his hope that calm would prevail over the long holiday weekend, after which the company expects that the situation will be quickly resolved.

“There really is nothing to be panicked about,” he said. “We just have to be patient and see what the solution is. All I can say is that if we had been given more notice, we obviously would have been better prepared and would have contacted all of our clients beforehand.”

In the meantime, AVN has learned that several affiliate programs have sent letters to their affiliates notifying them that they are temporarily suspending the use of ePassporte until the Visa issues are resolved, and recommending that people log in to their accounts and change their payment options to either checks or wire transfers.

Check back with AVN for more updates as this story unfolds.

Dear,

Thank you for your email.

In regards to your concern, please be informed that as Visa International
has suspended our banking partner's (St. Kitts Nevis Anguilla National
Bank) ePassporte Visa program. As per the new update received from our
Account Verification Department, you will be unable to use the funds which
are available in your Visa Virtual Card.

Our Account Verification Department is working to resolve the issue. Only
once the issue is resolved, you will be able to use the funds which are
available in your Visa Virtual Card. The funds are safe and secure.

As per our records we could see that you have set your e-Wallet as Default
Credit Fund, you will be able to receive the future payments into your
e-Wallet and withdraw them to your Personal Bank Account through Bank Wire
Transfer. If you have a US Checking Account or MasterCard Credit/Debit
Card, then you can register and verify it to withdraw the funds to the
respective Accounts.

We seek your co-operation and patience.

I hope this information has been helpful. If you have any additional
questions, please do not hesitate to contact Account Holder Services.

Best Regards,

Kashal.R

ePassporte Account Holder Services
[email protected]
Phone:1-310-301-2001.

Markoxxx: interesantno... mada i ovo

“At the request of St. Kitts-Nevis-Anguilla National Bank (SKNA), on September 2, 2010, Visa blocked network access for prepaid cards issued by SKNA and operated by ePassporte.com to address certain program deficiencies. ePassporte.com is a third-party agent that works with SKNA.

“It is important to note that impacted SKNA prepaid cardholders are still able to access their funds through SKNA or SKNA’s agent, ePassporte.com. For more information cardholders should contact SKNA or ePassporte.com.

“Visa is committed to maintaining the integrity of its global payment network and routinely conducts due diligence to ensure Visa prepaid programs adhere to the company’s stringent program requirements and controls.”

From: ePassporte Account Holder servic To:
Received: Sep 9, 2010 3:37 AM PDT Subject: About ePassporte Cards Suspension.

Dear

Thank you for your email.

In regards to your concern, we regret to inform you that as per the new
update received from our Account Verification Department, you will be
unable to use the funds currently which are available in your Visa Virtual
Card.

Please note that our Account Verification Department is working to
resolve the issue. Once the issue is resolved, you will be able to use the
funds currently which are available in your Visa Virtual Card and you will
receive a message from us in this regard as well. The funds are safe and
secure.

As per our records we could see that you have set your e-Wallet as Default
Credit Fund, you will be able to receive the future payments into your
e-Wallet. Once you receive the funds to your e-Wallet in future, then you
can withdraw them to your Personal Bank Account through Bank Wire Transfer.

About Wire Transfer Requirements:

In order to transfer your funds from your e-Wallet to your Personal Bank
Account via Wire Transfer, you need to meet the following requirements.

1. You need to agree $50 US fee to be taken from ePassporte, apart from
the actual amount being requested for every Wire Transfer.
2. The Beneficiary name on the Bank Account must match the name on the
ePassporte Account.
3. Along with a completed and signed Wire Transfer Form, please submit a
valid Government-issued ID.
4. Once the request has been approved, you should expect to see the funds
in your Personal Bank Account within 7-10 business days.

Once you have a funds in your e-Wallet in future before this issue gets
resolved, please send us a confirmation email by agreeing to pay $50 US
Wire Transfer fee, so that we will send a Wire Transfer Form to your
ePassporte Message Center.

We apologize for the inconvenience and we seek your co-operation and
patience.


I hope this information is helpful to you. If you have any further
concerns, please do not hesitate to contact Customer Service.

Best Regards,

Revathi Siraj

ePassporte Account Holder Services
[email protected]
Phone:1.310.301.2001