problem sa stampacem HP all-in -one hp deskjet F4100series

Imam HP all-in -one-- hp deskjet F4100series. Problem je u tome sto nece da skenira .Uvek mi izbaci ovu poruku:

The HP imaging device could not initialized.
A error has occurred comumunicating with the device.
Make sure that the device's power cord and cable are properly attached and plugged in.
Refer to HP service and support on the Web for more help with this error.
The scanning software might be installed improperly,or there might be a device conflit.

Jel zna neko u cemu je problem (da napomenem kablovi su svi ok i svi su na svom mestu)

HVALA!
POZDRAV!