Operations Engineer (Support & Deployment) for Levi9
Travel around the world as Operations Engineer (Support & Deployment)
Company: Levi9 Global Sourcing Balkan
Department: Engineering, Internet, IT Hardware, IT Software, Telecommunications
Level: Manager/Executive Position, Mid-Level
Language: English
IDEAL CANDIDATE:
Technical Skills
Degree in Computer Engineering, Electronic/Telecommunication Engineering or equivalent.
At least 2 years (hands on) experience in Unix and Linux environment (administration, configuration, shell scripting)
Experience with TCP/IP configuration, X.25, VPN, databases
Experience with installation and deployment of hardware and software
Preferably experience on (mobile) Telecom networks (GSM, GPRS, UMTS)
It is preferred that the engineer has knowledge of hardware: HP, SUN, Cisco Routers and Switches.
Other Skills
Excellent interpersonal, communication and presentation skills whilst working internally, and externally with Customers.
Fluent in English (verbal and in writing) and preferably more languages
High self-motivation, innovation, ambition, team spirit and drive to deliver through others.
Ability to travel overseas at short notice.
Excellent Customer Facing, being able to adapt to culture and habits of the customer.
Willingness to travel to destinations throughout the world.
RESPONSIBILITIES / BENEFITS:
Principle Responsibilities
The Operations Engineer responsibilities cover the following key areas
Handling Incidents.
Implementation and acceptance of WN products and solutions into the network of the customers as technically and functionally agreed by that customer.
Potentially Execution of training for customers.
The Objective of the job
The Operations Engineer supports customer at their daily operations at the system (1st line and 2nd line support)
The Operations Engineer takes actions on logged customer incidents according to the agreed Service
Levels.
The Operations Engineers will participate in the 24h support shift.
The Operations Engineers will potentially be invited to act as an instructor at the Global Training department.
The Operations Engineer is, together with the Implementation Project Manager responsible for the successful implementation of products, solutions and/or the related technical infrastructures with a predefined quality and within a predefined
ABOUT COMPANY:
Our company offers offshore software application development and maintenance, package implementation, as well as infrastructure maintenance and support enabling our client to reduce their costs, and ensure the quality and availability of their IT systems supporting their business. Levi9 Global Sourcing works with an Optimized Delivery model combining the benefits of proximity to our clients with the cost advantage of our near shore development centers.
Find out more by visiting our website www.levi9.com
Applications are received on [email protected]
 |  |
 |
