Spajalica i carobnjak su u stvari Agenti, a oni se programiraju preko:
Agent SDK
Za detalje o programiranju agenata u .NET-u pogledaj sledece linkove:
How to use Microsoft Agent in C#
Using Microsoft Agent in C#
U principu, Agent SDK je ActiveX library i koristi se preko Interop-a kao i bilo koji drugi COM objekat. Na prvom linku imas reference guide za sve klase i metode, u kombinaciji sa donja dva primera trebalo bi lako da udjes u tematiku...

▪ The quicker a phone is answered in sales, the slower it's answered in customer services - Brownridge's Law
▪ Democracy is a device that ensures we shall be governed no better than we deserve - George Bernard Shaw
▪ To err is human--and to blame it on a computer is even more so - Robert Orben